What is a competency based interview?

A growing number of companies are moving towards this type of interviewing as it more accurately evaluates the candidates potential to perform in relation to essential criteria for the advertised role.

Competency-based interviews (also called structured interviews) are interviews where each question is designed to test a specific skill. The answer is then matched against pre-decided positive and negative behaviours and marked accordingly. For example, the interviewers may want to test the candidate's ability to deal with difficult customers and will ask the candidate to provide an example of a situation where he/she handled an upset or angry customer.

Telephone based interview techniques training

You have an upcoming telephone interview for that crucial role and want to ensure you make the best impression possible. We can help you achieve this by carrying out a mock interview and giving you specific practical feedback..

We can also offer one to one coaching (in N Ireland only)

One to one Competency Based Interview Techniques Training

You have been offered an interview for that job you really want and need to make sure you make the best impression possible.